We have attempted to install the Aivia Community edition announced yesterday on a number of PCs in our institute, the only one it installed on, on the 3rd attempt, was a system which didn't have adequate graphics memory, so the application crashed out during file loading. On pressing debug, this appears to have something to do with the .NET framework installed.
Secondarily, other systems, all with more than adequate graphics card memory and power, reported that the installation file was corrupt on attempting to install, a situation which continued over a number of attempted installations. I just thought it would be useful for the community to realize that there may be an issue with certain PC configurations and the installation file. I look forward to seeing this version of Aivia in action though.
Hi Darran, thank you for the reports.
Sounds like there are 3 separate issues here:
a) .NET version / dependencies. Based on your report we have updated Aivia Community to more broadly check for existing versions of .NET and ensure that the needed versions are present before proceeding with the install.
b) insufficient hardware to use Aivia (causes a crash when opening files or going into 3D). There is not a lot we can do to truly "fix" this. Using a PC with a Nvidia card that meets the requirements and that has up to date drivers should avoid the problem. In future versions we aim to add functionality to catch such crashes and handle them more graciously (i.e. error message instead of hard crash).
c) "corrupted installation file". We have not managed to replicate this one yet. Please try this:
- download the latest installer and try again
- when you try to install please make sure you are logged in with full admin rights and the machine is connected to the internet.
- if the error shows again, please take a screenshot of the error and check the Event Viewer and log for details.
The new build of Aivia Community is ready to use, download here.
Let us know how it goes!
All the best
Luciano